Dedicated Server Deployment
We promise 4 hours deployment window for all server packages that are current in stock. Orders that require custom build or special installation of components can take a little longer. In such cases, you wil be updated right after your order is placed.
replace hardware within 1 hours of the request. Once you hit the submit button, you can be rest assured that your hardware will be replaced and you will be notified before 1 hours are up.
Our routing equipment utilize dual setup to avoid any failure during production time. We utilize N+1 network paths along with multiple network paths to avoid any outages. so we can offer 99.9% network uptime guarantee for our customers
You may have some questions about our support service
For support tickets, our team will make sure to reply to you within 15 minutes with an update. Customer satisfaction is our #1 focus and we want to make sure we are able to resolve your issues as soon as possible.